Terms and Conditions
DalPay Retail is a retail agent for SIGVA media and will appear on your credit card account as dalpay.is +354 4122600.
SIGVA media reserves the right to amend the product supply without notice, for instance due to incorrect price information, or to cease the supply of a product without notice. SIGVA media also reserves the right to confirm orders by phone.
Delivery of goods
All orders are processed the next working day after the order has been placed. If the product is not in stock our representative will be in touch with information of the estimated time of delivery. All orders are delivered directly to your address by Pósturinn. All Pósturinn’s terms of delivery, responsibility and shipment apply to all delivery of goods. SIGVA media is, according to this, not in any way responsible for lost orders or any damage made during time of delivery. All lost or damaged orders are the buyers responsibility after orders have left SIGVA media. A certificate of traceability can by purchased at Pósturinn in accordance with their price list.
Price of goods and delivery cost
Orders are delivered free of charge within Iceland and the Faroe Islands. Delivery to other countries carry a cost of ISK 990 for each order unless otherwise stated in the product description. If the product is delivered outside Iceland 24% value added tax (VAT) is subtracted from the given price of the product.
Return and exchange of goods
The right to return goods is 14 days against a receipt, which shows without doubt when the product was purchased. All products returned must be unopened, unused, in perfect condition and in the original packaging. If the seal of the packaging is broken the product may not be returned. If returned the product will be valued at it’s original price, unless the product is on sale or on special offer at the time of return, in which case the product will be valued at that price. If the buyer does not want to exchange the product for another product a voucher will be issued after the product has been returned. The voucher will contain a code which can then be used on SIGVA media’s on-line store. This voucher is valid for year after the date of issue. Any cost connected with delivery is not refunded.
All non-conforming products will be replaced with a new one, in which case SIGVA media is responsible for all extra costs connected with the delivery of the new products. SIGVA media will reimburse any non-conforming product if the purchaser wishes. In other cases the Icelandic regulations on door-to-door and long distance sales number 46/2000 will apply as well as Icelandic regulations on consumer purchases.
All personal information will be strictly confidential and will not be passed onto a third party.
These Terms and Conditions are in accordance with Icelandic law.